Case Studies

Full case studies available by request.

AI Chat for Workforce Data

Led experience strategy for introducing a generative-AI assistant into an enterprise analytics platform, addressing a long-standing discoverability and efficiency problem for analytics users.

I defined product direction and scope, narrowing an open-ended AI concept into a focused, trust-first conversational system for querying workforce metrics and taking action. I owned key decisions around disambiguation, permission-aware responses, and trust mechanics for sensitive data.

Analytics Dashboard Filters

Redesigned an enterprise analytics dashboard to make configuring, customizing, and saving organizational metrics faster, easier, and scalable across multiple pages.

I defined a flexible approach that gave users autonomy to apply page-level filters. I owned key decisions that ensured interactions met user expectations, and reinforced confidence in using dashboards, driving a consistent, scalable solution that reduced friction and saved time for diverse users.

Resume

Multidisciplinary skill set

Experience

2016–Present

ADP (Automatic Data Processing)

Lead UX Designer, Data Solutions–Analytics & Reporting

Patented Inventor

2012–2016

Mercer

Web/Visual Designer, Associate

Designed “Who Sees My Post?” infographic, published in the book, “Social Collaboration for Dummies” by Wiley Publishing Co.

2008–2022

Blacktooth Design

Freelance Designer

Owner/Operator of independent design firm, providing print and web consulting services to both small and Fortune 500 companies across various industries.

Education

2008–2012

William Paterson University – Wayne, NJ

Bachelor of Arts (B.A.), Graphic Design

First place winner, Vote! 2008 Poster Contest, sponsored by the American Democracy Project – Summer 2008 WP Magazine